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USE CASES

Sales

Discover and reinforce behaviors that accelerate revenue growth

Customer Care

Deliver brand-defining CX at a lower cost per contact

Retention

Transform churn risks into  lifelong promoters

Collections

Accelerate collections while minimizing compliance risk

INDUSTRIES

Airlines

Automotive

Finance

Insurance

Retail

Telecommunications

Travel & Hospitality

Introducing our Spring ‘24 release: Unlocking unprecedented levels of performance and efficiency

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PLATFORM

AI Platform

Cresta is the enterprise-grade Gen AI platform built for the contact center and trained on your data.

Responsible AI
PRODUCTS

Conversation
Intelligence

Discover and reinforce the true drivers of contact center performance.

Cresta Insights

Cresta Coach

Cresta Quality Management

Agent Assist

Harness real-time generative AI to empower agents with unmatched precision and impactful guidance.

Knowledge Assist

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Virtual Agent

Discover conversation reasons and behaviors, and automate them with LLMs.
Customers
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Customer Stories

Learn how Cresta is delivering lasting value for our customers.

Oportun

Brinks Home

Vivint

Cox Communications

Holiday Inn

A Top Telecom

A Major Bank

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How Brinks Home saves time, cuts costs, and drives results with Cresta

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Resources Library

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Help Center

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LLMs and Enterprise

Conversation
Intelligence Tour
Unlocking growth: The role of generative AI in enabling service-to-sales transformation in contact centers

UPCOMING WEBINAR
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About Cresta

Careers

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Customers

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Cresta named to the Forbes AI 50 List of Top Artificial Intelligence Companies of 2024

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